Privacy Policy

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This Privacy Policy describes how Wicked Cantina ("we," "us," or "our") collects, uses, and shares your personal information when you visit or interact with our website, www.cantinacentral.com (the "Site"), or use our services (the "Services").  We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

We collect several types of information from and about users of our Site and Services, including:

• Personal Information: This may include information that can be used to identify you, such as your name, email address, postal address, phone number, username, password, and any other information you choose to provide.
• Usage Information: We collect information about how you use our Site and Services, such as the pages you visit, the links you click, the time you spend on certain pages, and other usage data.
• Device Information: We collect information about the device you use to access our Site and Services, including your IP address, browser type, operating system, device identifiers, and mobile network information. 
• Location Information: With your permission, we may collect information about your location.  You can control this collection through your device settings. 
• SMS Consent: When applicable, we may collect your phone number for SMS messaging purposes.  SMS consent and Phone number won't be shared or sold to any third party or affiliates for marketing purposes.
• Information from Third Parties: We may receive information about you from third parties, such as social media platforms, if you choose to connect your accounts to our Services. 

How We Use Your Information

We may use your information for the following purposes:

• Providing and Improving Services: To provide, operate, and improve our Site and Services, including personalizing your experience.
• Communication: To communicate with you about your account, updates, and other service-related information.  We may also send you marketing communications if you have opted in to receive them. You can opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly. 
• Analytics: To analyze how our Site and Services are used and to improve their functionality.
• Legal Compliance: To comply with applicable laws and regulations.
• Security: To protect the security and integrity of our Site and Services.
• Customer Support: To provide customer support and respond to your inquiries.

Sharing Your Information

We may share your information with the following categories of third parties:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service.  These service providers are contractually obligated to protect your information and only use it for the purposes we specify. 
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights or the rights of others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. 
• Affiliates: We may share your information with our affiliates for the purposes described in this Privacy Policy.
• With Your Consent: We may share your information with third parties with your consent.

Your Choices

You have the following choices regarding your information:

• Access and Correction: You may access and update your personal information by contacting us.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly. 
• Cookies: You can control the use of cookies through your browser settings.  However, disabling cookies may affect the functionality of our Site and Services. 
• Location Information: You can control the collection of location information through your device settings.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. 

Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.  We will post any changes on this page and encourage you to review it periodically. 

Contact Us

If you have any questions about this Privacy Policy, please contact us at: 941-479-9798

 Terms & Communications 

• Consent for SMS Communications: Upon granting consent to receive SMS communications from Wicked Cantina, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.
• Types of SMS Communications: The following types of messages may be sent after obtaining consent:
  • Customers and Guests: Links for online ordering
  • Job Applicants: Notifications regarding the status of their application.
• Example Message:
• "Hello, here is the link you requested to place your order with Wicked Cantina St. Pete: https://order.toasttab.com/online/wicked-cantina-saint-petersburg-5630-tyrone-boulevard-north" To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."
• Hello, Thank you for submitting your resume to wicked Cantina.  Please use the link to complete a application. https://form.jotform.com/243603747931157 To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."
• Standard Messaging Disclosures:
  • To opt out of SMS communications, simply reply with "STOP."
  • For assistance or inquiries, reply with "HELP."
  • Message and data rates may apply.
• Sample Response for "HELP" Reply:"For further assistance, please visit our website at cantinacentral.com or contact us at 941-479-9798."
• Message Frequency: You may receive approximately 1-3 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.
• Opt-In Method:You may opt-in to receive SMS messages from Wicked Cantina in the following ways:
  • Verbally, during a conversation
  • By submitting an online form
• Opt-Out Method:
  You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
• Additional Options:
  If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.